Phone First:
Vaya Health Access Center is available 24 hours a day, 7 days a week. Customer Service Specialists will assist you to find a crisis provider that is well-matched with your needs.
Your local number is: 800-849-6127 or for TTY – contact NC Relay at 711
If you already have a service provider, call them first. Providers who know you are usually best prepared to assist you in a crisis.
Have Support Come to You:
Crisis situations are often best resolved at home. Mobile Crisis Teams are available 24 hours a day in all counties. Professional counselors will speak with you and your family during a visit. They have an average response time of 2 hours. This service is provided by: RHA Behavioral Health Services – 888-646-0188
Go to a Crisis Center:
Many counties have a specialized crisis center where you can walk in for a crisis assessment and referrals to additional services. Appointments are not needed. The crisis center in your county is provided by: RHA Behavioral Health Services, 393 3rd Avenue, SW Taylorsville, NC 28681 – 828-848-2515. Monday — Friday 8:00 a.m. – 5:00 p.m.